Privacy Policy – at77 Pakistan Online Casino & Betting

1 Overview

at77 (accessible at https://at77.plus) is an online casino and sports betting platform serving players in Pakistan. When you use at77 — whether that is browsing the site, registering an account, making a PKR deposit via JazzCash or Easypaisa, placing a bet on a PSL match, or playing a casino game — certain information about you is collected and processed.

This Privacy Policy explains in plain language what that information is, why we need it, how we protect it, and what control you have over it. It applies to all at77 services including the website at https://at77.plus and the at77 mobile app. By registering an account or using any at77 service, you confirm that you have read this policy and agree to the practices described.

This policy should be read alongside the Terms and Conditions and the Responsible Gaming Policy, all of which form part of your agreement with at77.

2 What We Collect

at77 collects information in several ways: directly from you when you register and use the platform, automatically through your device and browser, and in some cases from third-party verification or payment services. Here is a breakdown of the main categories.

We do not collect more information than is reasonably needed to operate the platform, process payments, and keep your account secure. We do not collect sensitive data such as ethnicity, religion, or political views.

3 How We Use Your Data

The data at77 collects is used for the following purposes:

• Account management: Creating and maintaining your at77 account, verifying your identity, and ensuring you are eligible to use the platform (18+ only).
• Processing transactions: Handling PKR deposits and withdrawals through JazzCash, Easypaisa, Raast, bank transfer, cards, and mobile wallets. Your payment details are passed to the relevant payment processor to complete the transaction.
• Platform operation: Enabling you to browse the Game Lobby, place bets on cricket and PSL markets, play live casino games, participate in the VIP programme, and use all other platform features.
• Security and fraud prevention: Detecting and preventing fraudulent transactions, bonus abuse, duplicate accounts, and other prohibited activities described in the Terms and Conditions.
• Customer support: Responding to your queries and resolving account issues. Support interactions are logged so that the team has context when following up on an ongoing issue.
• Communications: Sending you account-related notifications such as deposit confirmations, withdrawal updates, and security alerts. If you have opted in, we may also send promotional messages about bonuses and new features. You can opt out of marketing communications at any time from your account settings.
• Responsible gaming: Monitoring account activity to identify patterns that may indicate a player is having difficulties managing their gaming. This supports the responsible gaming tools available in your account.
• Platform improvement: Analysing aggregated, anonymised usage data to understand which features players use most and where improvements can be made. This data does not identify individual players.

4 Payment Data and Financial Information

Because at77 handles real PKR transactions, payment data requires extra care. Here is how we handle it.

When you make a deposit or request a withdrawal through JazzCash, Easypaisa, Raast, a bank, or a card, your payment details are transmitted directly to the relevant payment processor using encrypted connections. at77 does not store your full card number, JazzCash PIN, or Easypaisa mobile wallet password on our servers. What we retain is a transaction reference, the PKR amount, the payment method type, and the last few digits of the account or mobile number — enough to identify the transaction and match it to your account if a query arises.

All payment processing partners used by at77 are bound by confidentiality agreements and are required to handle your financial data with the same level of care described in this policy. We do not sell payment data or share it with parties unrelated to completing your transaction.

• Deposits are credited once confirmed by the payment provider. The confirmation record is stored in your account transaction history.
• Withdrawal records including the method, PKR amount, and processing date are retained for the period required by our record-keeping obligations.
• If a payment dispute arises, the relevant transaction data may be shared with the payment provider to resolve it.

5 Sharing Your Data

at77 does not sell, rent, or trade your personal information to any third party for marketing purposes. We share your data only in the following limited circumstances:

• Payment processors: JazzCash, Easypaisa, Raast, banks, and card networks receive the payment information they need to complete your deposit or withdrawal. Each provider operates under its own privacy practices.
• Identity verification providers: When we are required to verify your identity, we may use a third-party verification service. Your document data is shared with that provider solely for the purpose of completing the check and is not retained by them beyond that purpose.
• Anti-fraud and security services: We use third-party tools to detect suspicious activity and protect the platform. These tools process technical data such as IP addresses and device fingerprints but do not receive your full personal profile.
• Legal and regulatory obligations: If we are required by law or a valid legal process to disclose information — for example, in relation to a financial crime investigation — we will comply with that requirement. We will notify you where we are legally permitted to do so.
• Business transfers: In the event that at77's business or assets are transferred to another entity, your data may form part of that transfer. We would notify affected users before any such transfer takes effect.

All third-party service providers who handle your data on our behalf are required to maintain the confidentiality and security of that data and to use it only for the specific purpose for which it was shared.

6 Cookies and Tracking Technologies

at77 uses cookies and similar technologies to make the platform work properly, to remember your preferences, and to understand how players use the site so we can improve it. A cookie is a small text file placed on your device when you visit a website. It does not give us access to your device or any information beyond what your browser sends to us.

The main types of cookies used on at77:

• Essential cookies: Required for the platform to function. These handle your login session, keep your account secure, and ensure the site displays correctly. You cannot opt out of these without stopping use of the platform.
• Functional cookies: Remember your preferences such as language settings and display options so you do not have to set them on every visit.
• Analytics cookies: Collect anonymised data on how players navigate the site — which pages are visited most, where players drop off, and how they find features. This helps us improve the platform. The data is aggregated and does not identify individual players.
• Security cookies: Help detect and prevent fraud, bot activity, and account takeover attempts by flagging unusual patterns of access.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using at77, though some preferences may not be saved between sessions.

7 How We Protect Your Data

at77 takes the security of your personal and financial data seriously. We apply multiple layers of protection to reduce the risk of unauthorised access, data loss, or misuse.

• Encryption in transit: All data exchanged between your device and at77 servers is encrypted using TLS (Transport Layer Security). Look for the padlock icon in your browser address bar when using the platform.
• Encryption at rest: Sensitive data stored on our servers — including personal details and payment references — is encrypted at rest using industry-standard encryption.
• Password security: Your at77 account password is stored as a salted cryptographic hash. We never store your password in plain text and our support team cannot see it.
• Access controls: Access to personal data within at77 is restricted to staff who need it to carry out their role. All internal access is logged and audited.
• Regular security reviews: We conduct ongoing reviews of our security practices and infrastructure to identify and address vulnerabilities.

8 Data Retention

at77 keeps your personal data for as long as your account is active and for a period after account closure as required by our record-keeping obligations. The general retention periods are as follows:

• Account data: Retained for the full period your account is open. After account closure, core account records are retained for a minimum of five years to meet financial record-keeping requirements and to resolve any disputes that arise after closure.
• Transaction records: PKR deposit and withdrawal records are retained for a minimum of five years from the date of each transaction.
• Verification documents: Identity documents submitted for verification are retained for the period required by applicable anti-money laundering obligations, typically five years from the end of the business relationship.
• Support communications: Messages between you and our support team are retained for two years from the date of the last message in the conversation, after which they are deleted or anonymised.
• Analytics data: Anonymised aggregated usage data has no fixed retention limit as it does not identify individual players.

Once a retention period expires, data is securely deleted or anonymised so that it can no longer be linked to you as an individual.

9 Your Data Rights

As an at77 player you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected] with your registered username and a description of your request.

10 Minors

at77 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Registration requires confirmation that you are 18 or older, and we may request age verification documents at any point during your use of the platform.

If we become aware that personal data has been collected from a minor, we will close the account immediately, delete the data, and return any balance via the original payment method where possible.

If you believe a minor has registered an at77 account, please contact us immediately at [email protected] so we can take prompt action.

11 Updates to This Policy

at77 may update this Privacy Policy from time to time to reflect changes in the platform, our data practices, or applicable obligations. When we make material changes, the date at the top of this page will be updated and, where appropriate, we will notify registered players by email.

We encourage you to review this policy periodically. Continued use of at77 after a policy update has been posted constitutes acceptance of the updated terms. If you disagree with a material change, you should stop using the platform and contact support to close your account.

12 Contact Us

If you have questions about this Privacy Policy, want to exercise one of your data rights, or need to report a privacy concern, our support team is available 24/7.

You can also visit our FAQ page for quick answers to common questions about accounts, payments, and platform features.